We’re technology people, but we can still learn to communicate better

We’ve all felt it before. We’re in the middle of a presentation and we can see the audience looks bored. Or we read the terse response to an email we just sent. We all struggle at times getting our point across effectively and respectfully. But I have found that if you just follow these 3 steps, you’ll be a lot more effective at communicating, whether in oral or written form.